Contact Aventris
Get in touch with our team.
For questions about orders, account access or product availability, please use the details below. Aventris corresponds directly with verified customers and research professionals – we don't outsource support.
Support & enquiries
Email
SMS & WhatsApp support
Text-based support only. For detailed enquiries, please use email.
Response time
We aim to reply within 1–2 business days for most enquiries.
Typical operating hours:
Monday–Friday, 9:00–17:00 (AEST)
Monday–Friday, 9:00–17:00 (AEST)
Account & order questions
If your enquiry relates to an existing order, please include:
- Your order ID
- The email address used at checkout
- Any relevant screenshots or transaction references
For security reasons, we can only discuss order or account information with the verified account holder.
Aventris cannot provide medical advice, dosing guidance or recommendations for human or veterinary use.
All products are supplied strictly for research and analytical purposes. Please do not send questions about
personal use, "cycles" or protocols – these will not be answered.